About

Engineer by training.
Operator by instinct.
Obsessed with what's next.

I'm Carlos, an industrial engineer from Madrid who found his sweet spot where operations, strategy and technology meet.

Notebook and pen
In short

Industrial engineer turned AI specialist. I design and lead AI adoption programmes, implement AI agent systems, and bridge the gap between emerging AI capabilities and real business operations, currently at PwC's banking and insurance practice across European markets.

I build things on the side. Real problems I can't leave alone, turned into working products. The best thinking on AI comes from people who've actually built with it.

Exploring opportunities to bring real AI solutions to real problems.

Experience

Where I've made
an impact.

PwC

PwC

Management Consultant · Banking & Insurance · Madrid

Aug 2024 – Present

Business Operations & Transformation

Top 5 Global Insurer

I lead a strategy workstream on a major international transformation programme, designing the governance frameworks and automating the executive reporting that keeps C-level decisions moving across four European markets.

2024 – Present

Innovation & AI Lead

Internal initiative, Banking & Insurance

I drive AI adoption across the department: spotting the use cases worth pursuing, proving the productivity gains, and running the learning roadmap that gets the whole team using AI well.

2025

AI Agent Implementation

Spain's Leading Insurer

I led the end-to-end build of an Azure OpenAI agent that automates insurance claims intake, from document processing to case routing, with a human-in-the-loop layer designed for the regulatory bar of a major European insurer.

Sygris

Sygris

Process Optimisation Intern · Madrid

Sep 2023 – Jun 2024

Process Optimisation Intern

BSc Thesis · ESG Software

I optimised delivery across five product teams with Agile methods, and designed a process improvement roadmap the company adopted across its development workflows.

Education

Where I learned.

ICAI

Universidad Pontificia Comillas ICAI

BSc Industrial Technologies Engineering · Electronics

Madrid · 2020–2024

PMBA

The Power Business School

Business Management + Digital Transformation

2024–2025

MHS

McNeil High School

Freshman Year Abroad

Austin, Texas · 2018

Graduation at ICAI
ICAI · 2024
What I bring

Proof, not
a buzzword list.

01

AI strategy & adoption

I find the high-value use cases and turn them into adopted programmes, not stalled pilots. 15+ use cases identified, a 50-person learning roadmap, real productivity gains.

02

Building AI-native products

I ship working software, not slide decks. From Azure OpenAI agents in regulated insurance to side projects with 250+ users in production, idea to live in weeks.

03

Programme & operations leadership

I lead cross-functional workstreams in complex, regulated environments: C-level stakeholders, governance frameworks, 150+ member operating models across European markets.

Toolbox & Certifications

What I build with,
and what I've learned.

The actual stack I design and ship with — battle-tested on real products like EVA — and the certifications behind it.

Hover a card to see everything →

AI & Assistants
Claude Claude
ChatGPT ChatGPT
Perplexity Perplexity
Gemini Gemini
Cursor Cursor
Voice AI
V Vapi
ElevenLabs ElevenLabs
Development
Next.js Next.js
React Native React Native
Astro Astro
Tailwind Tailwind
Expo Expo
Figma Figma
Supabase Supabase
PostgreSQL PostgreSQL
Python Python
GitHub GitHub
Vercel Vercel
Microsoft
Azure OpenAI Azure OpenAI
Power BI Power BI
Excel Excel
PowerPoint PowerPoint
Word Word
Outlook Outlook
Power Automate Power Automate
Teams Teams
Management
Jira Jira
Notion Notion
AI Transformation Leader
AI Transformation Leader
Microsoft Certified
Create an AI Agent
Create an AI Agent
Microsoft Applied Skills
Scrum Master Certified (SMC)
Scrum Master Certified (SMC)
Scrum Manager
AI Fluency
AI Fluency
Anthropic Certified
Cowork Certification
Cowork Certification
Anthropic Certified
Claude 101
Claude 101
Anthropic Certified
Loom Fundamentals
Loom Fundamentals
Atlassian Credentialed
Forge Fundamentals
Forge Fundamentals
Atlassian Credentialed
Rovo Fundamentals
Rovo Fundamentals
Atlassian Credentialed
Data-driven Decision Making
Data-driven Decision Making
Coursera
Problem Solving with Excel
Problem Solving with Excel
Coursera
Effective Business Presentations
Effective Business Presentations
Coursera
Languages

Three, and counting.

Spanish Native

Mother tongue

English Fluent

Professional · C1

Dutch Learning

200+ day streak on Duolingo

Beyond work

More than a CV.

Carlos Dorronsoro refereeing basketball
Basketball Referee · FBM

7 seasons, 1,000+ games.

7+ seasons as a federated basketball referee with the Madrid Basketball Federation. Officiated over 1,000 games, including selection for the Women's 1st Autonomic Final (2022–23) and the Men's 1st Autonomic 3rd/4th place match (2023–24).

It taught me more about decision-making under pressure, conflict resolution and leadership than any textbook ever could.

Selected for Autonomic Finals
Chess tournament at Comillas
Chess · Trofeo Rector

2nd place, Madrid championship.

2nd place in the Trofeo Rector chess tournament at Universidad Pontificia Comillas, competing in the Madrid Championship.

Read the article →
Countries visited
Travel · 5 Continents

30+ countries, and counting.

From a high-school year in Austin, Texas to every corner of the globe. Travel has shaped my cultural awareness, adaptability and global perspective.